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Privacy Policy


Thank you for using Our Journey ("Company," "we," "us," or "our") and visiting our websites, ourjourney.my and ourjourney.sg (collectively referred to as the "Platform"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access or use our Platform. Using our Platform, you consent to the practices described in this Privacy Policy.

1.  Information We Collect

1.1 Personal Information:

We may collect personal information that can be used to identify you as an individual, such as your name, email address, postal address, phone number, and other similar information. This information is collected when you voluntarily provide it to us or use certain features of our Platform.

1.2 Non-Personal Information:

We may also automatically collect non-personal information about you when you access or use our Platform. This may include your IP address, browser type, device information, operating system, and other similar technical information.

2.  Use of Information

2.1 Personal Information:

We may use your personal information for the following purposes:

  • To provide and maintain our Platform and services.
  • To communicate with you and respond to your inquiries or requests.
  • To personalize your experience and enhance the functionality of our Platform.
  • To process transactions and fulfill your orders.
  • To send you promotional emails, newsletters, and other marketing communications if you have opted-in to receive them.
  • To improve our products, services, and overall user experience.
  • To comply with applicable laws, regulations, and legal processes.
  • To protect the rights, property, or safety of our company, users, or others.

2.2 Non-Personal Information:

We may use non-personal information for various purposes, including:

  • Analyzing trends and usage patterns.
  • Monitoring and improving the performance and security of our Platform.
  • Customizing and enhancing the content and features of our Platform.
  • Aggregating non-personal information for statistical or research purposes.

3.  Disclosure of Information

3.1 Personal Information:

We may disclose your personal information to third parties in the following circumstances:

  • To our affiliates, subsidiaries, or trusted business partners who assist us in operating our Platform and providing services to you.
  • To comply with legal obligations, such as responding to court orders or other legal processes, or to establish, exercise, or defend legal claims.
  • To protect the rights, property, or safety of our company, users, or others.
  • With your consent or at your direction.

3.2 Non-Personal Information:

We may disclose non-personal information to third parties for various purposes, including analytics, research, and our Platform and services improvement. This information will be aggregated and anonymized to protect your privacy.

4.  Third-Party Links

Our Platform may contain links to third-party websites, applications, or services. We are not responsible for these third-party entities' privacy practices or content. We encourage you to review their privacy policies and practices before providing personal information or using their services.

5.  Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the Internet or electronic storage method can guarantee absolute security. Therefore, while we strive to protect your information, we cannot guarantee its security.

6.  Your Choices

6.1 Opt-Out:

You may opt out of receiving promotional emails or newsletters by following the instructions provided in the email or contacting us directly. Please note that even if you opt out, we may still send you non-promotional communications, such as those related to your account or transactions.

6.2 Do Not Track:

Our Platform does not respond to "Do Not Track" signals from web browsers. However, you can usually modify your browser settings to decline cookies or control how your browser handles Do Not Track requests.

7.  Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will take appropriate measures to remove the information from our records.

8.  Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will provide notice of any material changes by posting the updated Privacy Policy on our Platform and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

9.  Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at privacy@ourjourney.sg.

Please note that this Privacy Policy applies solely to information collected by our Platform and does not apply to any third-party websites, applications, or services that may be linked to or accessible from our Platform.